Frequently asked questions

Frequently asked questions - FAQs

What services does your travel agency offer?

We offer a wide range of services including inbound and outbound tourism, custom program design, accommodation reservations, transportation tickets, multilingual guides and more.

What are the main destinations they cover?

We operate in the main destinations of Peru and Latin America, offering unique experiences in each location.

How can I contact your agency?

You can contact us through our website, by email, Whatsapp and also by visiting our offices.

Reservations and Tour Packages

How can I book a tour package?

You can make a reservation through our website or by contacting one of our travel agents.

Do you offer tailor-made packages?

Yes, we design custom programs that are tailored to the needs and preferences of each customer.

What does a typical tour package include?

Packages may include accommodation, transportation, excursions, guides, meals and other activities according to the itinerary.

Informations about destinations

What are the most popular destinations you recommend?

Machu Picchu, Titicaca Lake, the Amazon rainforest and the beaches of northern Peru are some of the most outstanding destinations.

What activities can I do in these destinations?

Activities range from cultural and archaeological tours to nature adventures, such as hiking and wildlife watching.

Practical Information

What documents do I need to travel?

To travel to Peru, you will usually need a valid passport. In addition, we will inform you about any additional requirements.

How are reservations and payments handled?

Reservations can be made online or through our agents. Payments can be made using different methods, we accept all credit cards or you can deposit in our bank account.

What measures are taken to ensure the safety of travellers?

The safety of our customers is a priority. We work with reliable suppliers and provide detailed information about destinations.

Policies and Safeguards

What is your cancellation and refund policy?

We will provide you with detailed information about our policies at the time of booking.

How can I be sure of the quality of your services?

We have recognized affiliations in the tourism industry and work with high quality suppliers to ensure the satisfaction of our customers.

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